Terms & conditions

Credit Card Payment Option

Once credit card details and funds have been authorised, Sophie Harley Design will send an email acknowledging your order request.
If the credit card details and or funds are not authorised, Sophie Harley Design will inform the customer and reserves the right to cancel the order. Sophie Harley Design will do its utmost to clarify any authorisation problems.

Once payment has been received and the funds received by Sophie Harley Design, Sophie Harley Design will process the order and send an email confirming payment of your order and the process thereof.

Receipt of an Order Confirmation indicates a legally binding purchase and sale agreement between yourself and Sophie Harley Design.
Sophie Harley Design reserves the right to cancel or reverse an order. In the event that an order cannot be fulfilled, an alternative will be offered

Bank Transfer Payment Option

For customers wishing to make purchase via bank transfer payment method, please contact the studio for payment details.
Once payment has been received by Sophie Harley Design, the order will be processed and Sophie Harley Design will send an email confirming your order and process thereof.

Onus is on the customer to ensure payment is received by Sophie Harley Design.

Receipt of an Order Confirmation indicates a legally binding purchase and sale agreement between yourself and Sophie Harley Design.

Pricing

All prices are as quoted on our website, in GBP (including VAT).
VAT and the rate of VAT will depend on your selection of shipping destination. Currently orders shipped within the United Kingdom and EU Member States are subject to VAT at 20%.
All of our products are quoted in GBP.
While we believe that our ordering and payment system is amongst the most advanced available we do reserve the right to correct any system errors, including errors in pricing, and we do not honour incorrect pricing.
Sophie Harley Design reserves the right to change prices without notice.

Only Hallmarked Metals

Sophie Harley Design only deals with gold, platinum and silver that has been hallmarked by the Assay Office London. By only dealing in recognized hallmarked goods we provide you with the certainty that you will only be purchasing gold, platinum or sterling silver as defined by the exacting standards of recognized assay offices. Each piece will carry Sophie Harley's registered makers mark to guarantee its authenticity. Items under the legal weight threshold may not be hallmarked. The minimum weight for hallmarking silver items is 7.78 grams, gold is 1 gram & platinum is 0.5 grams.

General Legal Terms

Sophie Harley Design shall not be liable for any indirect, special, incidental or consequential damages of any nature, regardless of the form of action, based on strict product liability or otherwise.

Sophie Harley Design makes no representations or warranties regarding the accuracy, reliability or completeness of the content (both text and images) of the website. We are also not responsible for the content of any third party website that is linked to this site.
We reserve the right to amend these terms and conditions from time to time, without notice. Amended terms and conditions will become applicable once they have been posted on the website.